TwilioDevs - Videos
Back to Channel
Connect Every Customer Touchpoint: A Deep Dive into Conversation Orchestrator
Stop treating voice and messaging as separate events. Learn how Twilio Conversation Orchestrator unifies your customer journeys into one continuous thread. In this deep dive, we explore how to bri...
Powering Production-Ready AI Agents: A Deep Dive into Agent Connect
Struggling to get your AI agents out of the sandbox and into real customer channels? Discover how Agent Connect makes your AI production-ready. In this final deep dive, we explore how to bridge th...
The Future of Customer Experience: A Deep Dive into Twilio Conversations
Stop frustrating customers. AI alone won't fix your CX—it's only as good as the infrastructure it plugs into. Discover how to connect your customer journey with Twilio Conversations. In this video...
Turn Conversations into Action: A Deep Dive into Conversation Intelligence
Is your AI just listening, or is it acting? Discover how to turn live customer conversations into real-time business outcomes with Twilio Conversation Intelligence. In this deep dive, we explore t...
Never Ask Customers to Repeat Themselves: A Deep Dive into Conversation Memory
Stop making customers repeat themselves. Discover how Twilio Conversation Memory builds persistent profiles to empower both your AI agents and human teams. In this deep dive, we explore how to tur...
A2P 10DLC Campaign with Twilio - First Time Success
10DLC registration made simple. Learn how to get A2P approval fast with Twilio, avoid rejections, and submit compliant campaigns step by step. Struggling to get your 10DLC campaign approved? You’r...
Build WhatsApp AI Agent | Node.js, Twilio, OpenAI Tutorial
Build a WhatsApp AI agent with Node.js, Twilio, and OpenAI that remembers context, answers questions, and handles real conversations. In this tutorial you'll learn how to create a context-aware Wha...
Your Own AI Voice Assistant | Gemini + Twilio Tutorial
Build a real-time AI voice assistant using Twilio Voice and Google Gemini. In this step-by-step tutorial, you’ll connect live phone calls to Gemini using Twilio ConversationRelay, FastAPI, and WebS...
Send your first RCS message with Twilio in minutes
Send your first RCS message with Twilio (branding + SMS fallback + carousel) in minutes—step-by-step in the Console + Node.js, with Insights + carrier approval. RCS (Rich Communication Services) l...
Twilio Cyber Week 2025 Emoji Award Show
Welcome to the Twilio Cyber Week 2025 Emoji Awards! 🎉 We're thrilled you're here to celebrate this special cyber event with us! Get ready for a night of exciting awards and plenty of emojis, accomp...
Integrating ElevenLabs Voices into Twilio
Say goodbye to robotic-sounding IVRs 👋 In this video, you’ll see how to plug ElevenLabs into Twilio ConversationRelay so your Twilio Voice agents can talk, listen, and respond in a natural, human-...
How to Play an MP3 on a Twilio Voice Call with .NET (Step‑by‑Step Tutorial)
Send a fun, pre‑recorded greeting or musical message with a real MP3 file—not text‑to‑speech—using Twilio Voice and .NET. In this step‑by‑step tutorial, you’ll learn how to attach an MP3 to an aut...
Better user onboarding with Twilio Verify & Lookup - Twilio Liftoff
Want to secure your users with fast, reliable authentication? This short video demystifies Twilio Verify and Lookup, explaining how these tools can safeguard accounts with modern security methods. ...
Improve app security with Twilio Verify & Lookup - Twilio Liftoff
Want to make your app more secure and personalized? In this video, you'll learn how to use Twilio’s powerful platform and its Verify and Lookup APIs to build better user authentication and identity...
Next steps for making authentication seamless for your users - Twilio Liftoff Verify & Lookup
Learn how to supercharge your user verification process with frictionless authentication methods. In this video, you’ll see how you can offer secure, user-friendly verification with multiple channe...
Build trust and beat fraud with smarter verification - Twilio Liftoff Verify & Lookup
User verification gets tricky as your app grows and gains users around the world. In this video, we break down the real challenges of scaling your authentication flows, from messaging delays to glo...
Why managing access is key to security - Twilio Liftoff Lookup and Verify
Ever wonder how user authentication and identity really work? In this video, we break down these essential security concepts using a simple locker analogy that makes it easy to understand. Learn wh...
Boost security without hurting user experience - Twilio Liftoff Verify & Lookup
Learn how to make your customer onboarding easy and secure without driving users away. This video breaks down common authentication pitfalls, explains how to spot fraud, and shows you how to create...
The essentials of user authentication and identity - Twilio Liftoff Verify & Lookup
In this video, Bianca breaks down the essentials of user authentication and identity, explaining why securing your app and building user trust is more important than ever. Whether you're running a ...
How to validate phone numbers and users - Twilio Liftoff Verify & Lookup
Curious how airlines (or any global business) can keep user signups secure and smooth? In this video, we walk through validating phone numbers from around the world and verifying user identities us...
Boost your email deliverability with SendGrid - Twilio Liftoff Email
Curious how to improve your email marketing results? In this video, you'll learn how to set up SendGrid's Email API for effective email delivery, use dynamic templates for easy personalization, and...
Avoid email deliverability fails: Transactional vs Marketing - Twilio Liftoff Email
Curious about the difference between transactional and marketing emails? This video breaks it down in plain English and explains why the distinction matters for your email deliverability and sender...
How to track email performance with SendGrid - Twilio Liftoff Email
Curious about how your emails are performing? In this video, we break down how Owl Air tracks and improves email campaigns using SendGrid's powerful analytics tools. Learn to segment audiences, mon...
Improve email marketing with actionable insights - Twilio Liftoff Email
In this Liftoff course, we break down how you can use email data to fuel smarter campaigns and connect better with your customers. We hope you've enjoyed this Liftoff and look forward to seeing wha...
Learn how to send emails with Twilio SendGrid - Twilio Liftoff Email
Get ready to unlock the secrets of seamless email delivery with Twilio SendGrid's Email API! In this video, Bianca walks you through the world behind your inbox and explains how you can easily send...
How to Send Your First Email with Twilio SendGrid - Twilio Liftoff
Ready to send your first email using SendGrid? This video walks you through everything you need, from domain authentication to firing off your first API-powered message. Whether you're brand new to...
Create interactive voice menus without coding - Twilio Liftoff Voice
Ready to make your Twilio app do more than just say "hello world"? This video shows you how to create a dynamic, no-code IVR menu using Twilio Studio. You'll learn how to guide callers through opti...
Make calls work for your app with Twilio - Twilio Liftoff Voice
Ever wondered how apps let you call a delivery driver without sharing phone numbers or how you can call your airline through an app? This video breaks down how Twilio Programmable Voice API powers ...
Build your first Twilio Programmable Voice app - Twilio Liftoff Voice
Ready to bring Programmable Voice into your apps? In this video, you'll learn how to set up a Twilio phone number to receive calls, respond with a custom greeting, and even forward calls programmat...
Learn how to make and receive calls in Twilio Liftoff Voice!
Curious how to build powerful voice applications? In this intro to the Twilio Programmable Voice API, Bianca walks you through how to make and receive calls, greet users, route calls intelligently,...
Putting it all together - Twilio Liftoff Voice
See how you can supercharge your contact center by combining Twilio Flex and Twilio Voice Intelligence. This video walks through transforming call data into personalized service, making calls searc...
What to build next with Twilio - Twilio Liftoff Messaging
Congrats on making it through the fundamentals of Twilio Messaging in this Liftoff! Celebrate your achievements and get inspired for the next stage of your Twilio journey. 💻 Sign up for a Twilio...
Troubleshoot your messaging app like a pro - Twilio Liftoff Messaging
Ever wish you could monitor your messages with the same precision as air traffic control? In this video, discover how Twilio's Messaging API and dashboards empower you to track messages, troublesho...
Next level messaging with Twilio Messaging Services - Twilio Liftoff Messaging
Keeping customers updated through SMS can get overwhelming as your business grows. In this lesson, you’ll learn how to automate, organize, and personalize large-scale messaging with Twilio's powerf...
What is messaging compliance? - Twilio Liftoff Messaging
With spam messages on the rise, messaging compliance is an important part of working with Twilio. In this lesson, we break down everything you need to know about SMS compliance: why it matters, ho...
All about phone numbers - Twilio Liftoff Messaging
Confused by all the different phone number options for business messaging? You're not alone! In this lesson, we break down local numbers, toll-free numbers, and shortcodes to help you understand wh...
Sending a Message from code - Twilio Liftoff Messaging
Want to send SMS messages using code? This lesson walks you step by step through using Twilio and Node.js to create and send outbound text messages securely and efficiently. We cover setting up cre...
Send your first message with Twilio Functions - Twilio Liftoff Messaging
Learn how to quickly send your first SMS message with Twilio Functions. Twilio Functions is a serverless environment for building Twilio applications.. We’ll walk you step-by-step through setting...
Intro to Messaging Channels - Twilio Liftoff Messaging
Curious about the differences between SMS, MMS, RCS, and OTT messages? In this lesson, we break down the key types of messaging channels. We explain what they are, when to use each, and how they sh...
Messaging made easy - Twilio Liftoff Messaging
Ever wondered how businesses send timely, personalized text messages to thousands of customers at once? In this lesson, you'll learn the basics of messaging APIs, how they transform business commun...
Learn how to send Twilio messages in Twilio Liftoff Messaging
Ready to build powerful, fast, and personal notifications using code? In this lesson, Bianca introduces the Twilio Programmable Messaging API, showing you how to send messages that actually get rea...
What you need to know about iOS 26
In July 2025, Apple released the Public Beta for iOS 26 with a host of new communication features, including opt-in screening tools for calls and messages designed to reduce interruptions and prote...
OpenAI launched AgentKit, Agent Builder & ChatKit at DevDay 2025 #ai #openai #shorts
AgentKit looks amazing and we can't wait to start building Twilio integrations with it. Check out AgentKit on OpenAI's website: https://openai.com/index/introducing-agentkit/ AgentKit includes: *...
What's new from OpenAI DevDay 2025 #ai #openai
OpenAI dropped a ton of new releases at DevDay 2025. Here are the top things we're excited about from these new drops. * Apps on ChatGPT: Chat with apps directly in ChatGPT and build them with the...
Anthony performs literal Twilio Magic at CascadiaJS
At CascadiaJS, Twilio’s own “Twilio Magician” Anthony Dellavecchia mixes code with sleight‑of‑hand for an AI‑powered magic show. Witness three card‑prediction routines: * Texting David Blaine with ...
How to use OpenAI Realtime API with Twilio and Python - GA Release Update
Our friends at OpenAI have released the GA version of their Realtime API! In this video we’ll show you how to use it with Twilio to build a speech-to-speech voice assistant. We’ll start from the vi...
How to use OpenAI Realtime API with Twilio and Node - GA Release Update
Our friends at OpenAI have released the GA version of their Realtime API! In this video we’ll show you how to use it with Twilio and Node to build a speech-to-speech voice assistant. We’ll start fr...
Getting started with Twilio WhatsApp Business Calling
Take your WhatsApp customer experience from chat to a live voice call in a just a few minutes. In this walkthrough, we configure a WhatsApp sender for voice, build a Twilio Function with TwiML to h...
What's new in GPT-5 for developers
@OpenAI dropped a new flagship model and we wanted you to know what we think is great in it for software developers. #twilio #ai #openai
Using OpenAI's gpt-oss with Ollama
In this quick tutorial, Rishab shows you how to use OpenAI's new gpt-oss-20b and gpt-oss-120b models locally using Ollama (https://ollama.com). #openai #gpt-oss #ollama